Welcome to

VIRTUAL ASSISTANCE SERVICES

Who I am

At RS V I V A Solutions, my aim is to ​offer remote assistance to your ​businesses by handling diverse ​aspects of your operations. This ​involves tasks such email ​management, bookkeeping, diary ​management and utilizing digital tools ​and technologies for effective ​collaboration.

Email management

Inbox Organisation

Email filtering

Replying to emails on your behalf

Categorising and labelling emails

Managing follow-ups

Scheduling appointments

Monitoring incoming emails

Spam and unsubscribing

Drafting and proofreading emails

Traditional PA / EA Support

Inbox support

Travel planning and booking

File management

(Google Drive, OneDrive, etc)

Gate keeping

Call handling

Typing – transcription and copy typing

Presentation creation

File and folder creation

Managing client profiles / files

Customer Service

Responding to Inquiries

Resolving Complaints

Processing Orders and Returns

Providing Technical Support

Offering Product Assistance

Handling Billing and Payments

Educating Customers

Following Up and gathering feedback

on their experience.

Building Relationships

Documenting Interactions

Email Marketing

Setting up email marketing software

Maintaining email marketing software

Creating opt in forms

Creating landing pages

Writing newsletters

Scheduling newsletters

Managing subscribers

Creating automated sequences

Editing and proofreading emails

Packages Prices

* A charge of £35 per hour will apply for any time spent outside of the regular hours

* An initial charge of £35 per hour will apply for inbox detox

Testimonials

“Working with Vanesa has been an absolute game-changer for our business. Her attention to detail, efficiency, and professionalism have significantly improved our ​workflow. Highly recommend!” - John M., Wopoart Ltd

“Hiring Vanesa Vidal as our virtual assistant was one of the best decisions we made. Her responsiveness and ability to handle multiple tasks with ease have been ​invaluable to our team.” - Simon W., Sharpstrokez

“I can’t thank her enough for her support. She’s not only helped streamline our administrative tasks but has also brought fresh ideas to the table, making a real impact ​on our productivity.” - Emily L., Emily Whyte Ltd

“From managing emails to scheduling appointments, RS has been a lifesaver. Vanesa’s professionalism and reliability make her an indispensable part of our team.” - ​David K., DEFOH Inc.

“Working with Vanesa has been an incredible experience. Her proactive approach to problem-solving and excellent communication skills have made her an asset to ​our organization.” - Rachel S., The German Asset

“I couldn’t imagine running my business without Vanesa’s support. Her dedication to quality and efficiency consistently exceeds my expectations.” - Michael P., RIST ​Solutions

“I highly recommend Vanesa to anyone in need of a virtual assistant. Her attention to detail and ability to anticipate our needs have greatly contributed to our ​success.” - Jennifer W., Smiths and Son Ltd

“Having Vanesa on board has lightened my workload tremendously. Her professionalism and reliability has made her an essential part of our team.” - Mark D., ATL

“Working with her has been a breath of fresh air. Her organisation skills and attention to detail have brought order to our chaos, allowing us to focus on growing our ​business.” - Lisa F., The Little Dreamer

“I can’t thank Vanesa enough for her exceptional support. Her efficiency and professionalism have saved us time and energy, allowing us to focus on what matters ​most.” - Steven R., Foleon

contact

admin@vanesavidal.com

Book a discovery call and tell me what I ​can do for your business.